Privacy Policy
Last Updated: October 2025
Welcome to The Dental Arch, Bandra, Mumbai.
Your privacy is important to us, and we are committed to protecting the personal information you share while visiting our website https://dentalarchindia.com, contacting us, or availing our dental care services.
This Privacy Policy outlines how we collect, use, store, and safeguard your information.
1. Information We Collect
We may collect the following information from you through our website or communication channels:
Personal Details:
Your name, contact number, email address, and other details submitted via our appointment form or contact forms.Health & Treatment Information:
Information you voluntarily provide regarding your dental or medical history to help us offer personalized care.Technical Data:
Non-personal information such as IP address, browser type, device information, and website usage data, collected through cookies and analytics tools.Communication Data:
Information shared via WhatsApp, phone calls, emails, or messages initiated through our website.
2. How We Use Your Information
Your information is used only for legitimate and service-related purposes, including to:
Schedule and manage appointments efficiently
Deliver personalized dental care and treatment updates
Send appointment confirmations, reminders, and follow-up messages
Respond to your inquiries and feedback
Improve our website, patient experience, and services
Comply with applicable legal and regulatory requirements
We do not sell, trade, or rent your personal information to any third party.
3. WhatsApp and Online Communication
Our website includes a WhatsApp chat feature for your convenience.
When you click the WhatsApp icon, you are redirected to WhatsApp — a third-party platform governed by its own privacy policy.
We recommend sharing only necessary details for communication and avoiding sensitive medical or payment information over WhatsApp unless specifically requested by our team.
4. Data Protection and Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
Access to your data is strictly limited to authorized staff members directly involved in your treatment or communication.
5. Cookies and Analytics
We use cookies and similar tracking technologies to enhance website functionality, analyze site performance, and improve user experience.
You can modify your browser settings to block cookies; however, some website features may not function optimally without them.
6. Data Retention
Your personal data is retained only for as long as necessary to provide our services or as required by applicable law.
Once no longer needed, it is securely deleted or anonymized.
7. Third-Party Services
We may engage trusted third-party partners (such as hosting providers, analytics tools, or payment gateways) to support our website’s functionality.
These partners are bound by confidentiality obligations and are authorized to use your information only as necessary to assist in our operations.
8. Your Rights
You have the right to:
Access and review the personal data we hold about you
Request correction or update of inaccurate information
Withdraw consent for certain data uses
Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us using the details below.
9. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal and operational reasons.
Any revisions will be posted on this page with the updated date mentioned above.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact:
The Dental Arch
📍 Bandra (W), Mumbai, India
📞 +91 98197 48168 / +91 98197 48998
📧 info@dentalarchindia.com
🌐dentalarchindia.com
Disclaimer
This Privacy Policy applies only to information collected through our website and online communication channels.
It does not cover in-person consultations, offline records, or other services rendered at our physical clinic, which are governed by separate confidentiality practices followed during patient care.